Shipboard Security v1.1
Can I trial the program for more than 30 days?
How do I unlock the program?
Can I install and unlock the program on more than one computer?
What do I enter for User Name and User ID each time the program starts?
Revision History
Tech Note 1:
"Screen text is missing"
Can I trial the program for more than 30 days? 
If you have exceeded the 30 day trial period and feel you have not had enough time to evaluate the program, we can extend the trial period. This is done on a case by case basis, please follow the instructions for "How do I unlock the program". Please mention you are requesting a trial extension in your correspondence to Videotel Support.
How do I unlock the program?
If you purchased the program or rented it as part of your Library Rental Scheme, then you can install and unlock the program on one computer. Please complete the following steps:
1. Install the program on the most suitable computer for training
2. Start the program
3. Click the “Unlock” button on the first window
4. Record your “Hardware Fingerprint”, this is unique for each computer
5. Send the following information to Videotel by e-mail, telephone or fax:
- Program name and version (on CD label)
- “Hardware Fingerprint”
- Company or college name
- Ship name & IMO number (if applicable)
- Contact name
- E-mail address
- Telephone number
Videotel Support
Tel: +44 (0)20 7299 1825
Fax: +44 (0)20 7299 1818
6. Videotel will reply with entries for the “Key” and “Name” fields and instructions for completing the unlocking process
Can I install and unlock the program on more than one computer?
Each purchased or rented program is licensed for installation on one computer. If you would like to install and unlock the program on additional computers, please contact for information about purchasing additional licenses.
What do I enter for User Name and User ID when the program starts?
The User Name and ID you enter keeps your records separate from those of other users on the same computer. We suggest you enter your name as it is shown on your Seaman's Identity Card. If your company has issued a training ID number, please use it. Otherwise, choose an ID that is unique, will not change and contains any combination of letters and numbers (maximum 15), perhaps your Seaman’s ID Number.
Revision History
Version 1.1, 4 November 2003
Corrected the error discussed in v1.0 Tech Note 1
Text changes:
- Section 6: Security Management On Board
Certification, screen 1
Now refers user to Appendix 1 of Part A in the ISPS Code for certificate.
- Section 6: Security Management On Board
The SSP & 3 levels of security, screen 5, pop-up window
Now reads: "Security Level 1, Security Level 2, Security Level 3"
- Section 6: Security Management On Board
Documentation, screen 2, 3rd bullet point
Now reads: "The ship's identification number in accordance with Regulation 5 (Chapter XI-1/5)"
- Section Certification
Certification Requirements
Removed CV from certification requirements
Version 1.0.1, 9 October 2003 (sso.exe file only)
Version 1.0, 25 April 2003
Note: "Edition 1" and v1.0 CDs are exactly the same. The "Edition 1" CDs were labeled incorrectly.
Tech Note 1:
Some users have experienced missing screen text while within the "Training Guide" area of the Shipboard Security program. This has occurred on computers with the following specification:
1. Computer without a sound card
2. Windows NT4 computer with or without a sound card
Screen text visibility is triggered by the sound file starting to play. If a computer lacks a sound card, Shipboard Security can not determine when to display text. In the case of Windows NT4, this operating system has limited sound and video playback, which can lead to inconsistent program performance.
To correct the problem, please do the following:
1. Start Shipboard Security
2. Select "Training Guide" from the top menu
3. Click the "Voice Over Off" button in the lower-left-hand corner of the screen
4. Select a "Section" from the top menu
5. Text should now appear in all sections
